FAQ/Help

Important Update: Discovery Kids is now closed and the content is no longer available.

If you have any additional billing-related questions, please contact us at support@discoverykids.com.

SERVICE SHUTDOWN

When did Discovery Kids close?

Discovery Kids closed on March 1, 2019.

Why did Discovery Kids close?

We’re putting our Discovery Kids product in Singapore on hold as we will be focusing on our flagship brands and other products in the market.

Can I download Discovery Kids from the Apple App Store and the Google Play Store?

Discovery Kids is no longer available for download from Apple App Store and the Google Play Store.

Can I still use the app?

The Discovery Kids service has been shutdown and the content is no longer available.

Can I sign up for a free trial or purchase a paid subscription?

Free trials and paid subscriptions are no longer available.

I had a recurring paid subscription to Discovery Kids. What happens now?

As of December 19, 2018, you were no longer charged a recurring payment for Discovery Kids. Discovery Kids closed on March 1, 2019 and you no longer have access to your account or the content in the app.

If you have any additional billing-related questions, please contact us at support@discoverykids.com.

I have more questions. Who can help me?

Our Customer Service Team would be happy to help. Please contact us at support@discoverykids.com.